What information should the transporter receive?
Send the driver only the information required to complete the collection: the buyer or account name, vehicle registration or stock reference, collection centre, appointment details, authorised collection information and your delivery contact. Do not assume that a registration number alone is enough.
Also describe the vehicle honestly. State whether it starts, drives, rolls, steers and brakes. Highlight flat tyres, warning lights, body damage, missing keys or locked wheels. This determines whether the driver needs trade plates, a trailer, a winch-equipped truck or specialist recovery equipment.