Last updated: 22 Feb 2026

At Motormova, we take your privacy seriously.

When you use our platform — whether you are requesting a vehicle transport quote or offering transport services — you are trusting us with your information. We are committed to handling that information responsibly, securely, and in line with UK data protection laws.

This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

Who We Are

Motormova Ltd operates an online vehicle transport marketplace connecting customers with independent transport providers across the UK.

Motormova is the data controller for the information collected through our website.

For any questions regarding this policy, please contact: privacy@motormova.com

What Information We Collect

Information You Provide:
– Name
– Email address
– Telephone number
– Collection and delivery locations
– Vehicle details and job information

For transporters, we may also collect:
– Business name
– Insurance documents
– Operator licences
– Verification documents
– Payment details for receiving funds

Payment details are processed securely through our payment provider (e.g. Stripe). Motormova does not store full card details.

Information Collected Automatically

When you visit our website, we may automatically collect:
– IP address
– Browser and device information
– Pages visited and timestamps

This information helps us maintain security and improve the platform.

How We Use Your Information

We use your information to:
– Connect customers with transporters
– Process booking fees
– Communicate about jobs
– Verify transporter compliance
– Improve our services
– Prevent fraud and misuse
– Comply with legal obligations

We do not sell personal information.

Sharing Information

To operate the marketplace, some information must be shared.

– Job details are shared with transporters to enable quoting.
– Contact details are shared once a booking is confirmed.
– Payments are processed by secure third-party providers.

We may disclose information if required by law.

Legal Basis for Processing

We process personal data because it is necessary to perform our contract with you, comply with legal obligations, protect our legitimate business interests, or where you have provided consent.

Data Retention

We retain personal data only for as long as necessary to provide services, comply with legal requirements, resolve disputes, and prevent fraud. When no longer required, data is securely deleted or anonymised.

Security

We take reasonable technical and organisational measures to protect personal data, including secure hosting, encryption where appropriate, and restricted access controls.

However, no online system can be guaranteed 100% secure.

Your Rights

Under UK data protection law, you have the right to:
– Access your personal data
– Correct inaccurate information
– Request deletion of your data
– Restrict or object to processing
– Withdraw consent where applicable

To exercise your rights, contact privacy@motormova.com.

You may also lodge a complaint with the Information Commissioner’s Office (ICO).

Cookies

Motormova uses cookies to ensure the website functions correctly, analyse traffic, and improve user experience. You can manage cookie settings through your browser.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact

For any privacy-related queries, please contact:
Email: privacy@motormova.com